
Frequently Asked Questions.
At MSG Motorway, we understand that transporting oversized and heavy freight comes with a lot of questions. Here’s everything you need to know before booking with us:
General Services
What does MSG Motorway specialize in?
We specialize in heavy haul transportation across Texas and surrounding states. From construction equipment to oilfield machinery, we move oversized, overweight, and specialized freight safely and professionally.
What types of loads do you haul?
Our team is equipped to handle industrial equipment, generators, containers, cranes, construction machinery, and other over-dimensional cargo.
Which areas do you serve?
We’re based in Texas but provide regional and interstate service across the Southern and Central U.S.. Just let us know your pickup and drop-off locations, and we’ll take care of the route.
Do you offer emergency or expedited hauling?
Yes, we offer expedited and emergency dispatch services, subject to equipment availability and permitting.
Permits, Routing & Compliance
Are you licensed to haul oversized and overweight freight?
Yes. We are fully licensed, bonded, and insured to transport heavy and over-dimensional loads legally and safely.
How do you handle permits and routing?
We manage everything—state permits, escorts, pilot cars, and route surveys—to ensure compliance with state and federal regulations.
Can you provide escort or pilot car services?
Yes, when required by law or route safety, we coordinate with licensed escort and pilot vehicle services.
Do you offer cross-border services to Mexico?
Currently, we provide interstate services across the U.S. Cross-border hauling may be available based on specific load needs—please contact us for details.
Scheduling & Booking
How much notice do you need to schedule a haul?
We recommend 24–48 hours' notice, especially for loads requiring permits, but we can often accommodate urgent requests.
What information do I need to provide to get a quote?
To give you an accurate quote, we’ll need:
Load dimensions (L x W x H) and weight
Type of cargo
Pickup and delivery locations
Desired delivery timeframe
Any special requirements (loading, unloading, permits, etc.)
How do I request a quote or book a load?
Call us at (713) 998-3030 or complete the quote request form on our website. We'll respond quickly with a tailored rate and plan.
Safety, Tracking & Insurance
Is your company insured?
Absolutely. MSG Motorway carries full cargo and liability insurance, giving you peace of mind that your freight is protected.
Do your drivers have experience with heavy haul?
Yes, all of our drivers are highly experienced and trained in handling over-dimensional freight, including working with escort vehicles and state regulations.
Do you offer real-time tracking or load updates?
Yes. Our dispatch team provides regular updates and maintains direct communication throughout the haul so you always know the status of your load.
Still Have Questions?
No problem. Reach out to us directly at (713) 998-3030 or email dispatch@msgmotorway.com — our team is here to help 24/7.